Hours And Scheduling

 

Hours of Operation

Wednesday 10am to 7pm

Friday 10am to 7pm

Saturday 10am to 3pm

*by appointment only

 

 


APPOINTMENT POLICY 

In order to serve our clients the best, when you have a scheduled appointment time, that time is reserved for you and only you. We ask that you respect our time as much as we respect yours.

CANCELLATIONS-

24 hours noticed is required to cancel an appointment. This allows the opportunity for someone else to schedule an appointment in your spot. If you do not give 24 hours notice you may be charged 50% of your scheduled appointment. This amount must be paid before you can schedule your next appointment.

NO SHOWS-

If you forget or decide to forgo your appointment for whatever reason, you will be considered a “no show.” You will be charged 100% of your missed appointment. This must be paid before you can schedule your next appointment. If you have a package, you will forfeit one of your sessions.

LATE ARRIVALS-

If you arrive late, your session may be shortened to accommodate others whose appointments follow yours. Depending on the amount of time you are late, your appointment may have to be rescheduled all together. Regardless of the length of the treatment actually given, you will be responsible for the full amount of the session, as that spot was reserved for you. Please plan accordingly and arrive on time.

ILLNESS OR EMERGENCIES-

If you, or a member of your household, has an infections or contagious illness, please contact us as soon as possible to reschedule your appointment for a later date. There is no penalty required in this case, for your safety and that of other clients. Be sure if you are ill to contact before your appointment so you do not receive a "no show" fee.

*For habitual late cancellations and no shows, you may be required to pre-pay for your appointments.

*We reserve the right to refuse service to anyone based on cancellation and no-show history.